Retail Operations Manager
2 days ago
Job Overview
">The Assistant Store Manager provides support to the Store Manager in overseeing the daily retail store operations, ensuring a high level of customer satisfaction, and achieving sales goals. In the absence of the Store Manager, acts as the Manager on Duty (MOD). This role involves managing staff, execution of daily operational tasks, and ensuring compliance with company policies and procedures.
">Responsibilities
">- ">
- Managing staff, executing daily operational tasks, and ensuring compliance with company policies and procedures.">
- Assisting the Store Manager in daily operations and staff management.">
- Helping with store merchandizing, shelf stocking and boxing and unboxing daily shipments.">
- Providing exceptional customer service and resolving escalated issues.">
- Training, coaching, and developing employees.">
- Performing cash management, store opening and closing duties as needed.">
- Assigning tasks to the team.">
- Ensuring store safety and cleanliness standards are maintained.">
- Conducting managers on duty tasks: making sure daily breaks, time and attendance are taken.">
- Conducting regular performance evaluations and providing feedback to staff.">
- Ensuring adherence to company policies, procedures, and safety standards.">
- Implementing and maintaining visual merchandizing standards based on company strategy.">
- Responsible for the hiring and performance management process.">
Requirements
">To succeed in this role, you will need:
">- ">
- A minimum of two years' experience in the retail industry.">
- A minimum of two years' experience in a team management position.">
- Open availability required (day, evening, weekend).">
- Ability to efficiently organize time and manage priorities.">
- Good leadership, communication, and decision-making skills.">
- Ability to multitask, prioritize, work in a dynamic, fast-paced, and high-volume environment.">
Benefits
">This role offers:
">- ">
- Bonus pay.">
- Casual dress.">
- Employee assistance program.">
- Extended healthcare.">
- Flexible schedule.">
- RRSP match.">
Schedule
">This role is available Monday to Friday with weekends as needed.
">Estimated Salary
">$65,000 per year, depending on location and experience.
">Location
">In person at Dollarama L.P.
">About Us
">Dollarama L.P. is a leading Canadian dollar-store retailer offering a wide range of products at affordable prices.
">Why Choose Us
">We offer a stimulating and diverse working environment, competitive compensation, bonus plan, and benefits package, company-matched pension plan, tailor-made training program, and integration process, and opportunities to develop retail and management skills and pursue a career within the company.
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