Customer Service Associate

1 month ago

Oxford, Canada Circle K Full time
Customer Service Representative Job Description

About the Role:

We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Circle K. As a Customer Service Representative, you will be the face of our company, providing exceptional service to our customers and ensuring a positive shopping experience.

Key Responsibilities:

  • Customer Service: Greet customers, respond to their inquiries, and resolve any issues in a professional and courteous manner.
  • Cash Handling: Operate the cash register, process transactions, and maintain a high level of accuracy.
  • Store Appearance: Maintain a clean and organized store environment, including the sales floor, stockroom, and exterior areas.
  • Teamwork: Collaborate with colleagues to achieve sales goals, resolve customer complaints, and maintain a positive work environment.

Requirements:

  • Customer Service Experience: Previous experience in customer-facing roles, preferably in retail or food service.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to interact with customers and colleagues in a professional manner.
  • Flexibility: Availability to work a variety of shifts, including mornings, afternoons, evenings, and weekends.

What We Offer:

  • Competitive Pay: A competitive hourly wage and opportunities for overtime pay.
  • Benefits: Access to our employee benefits program, including health, dental, and vision insurance.
  • Training and Development: Ongoing training and development opportunities to help you grow in your career.

Why Join Circle K?

At Circle K, we value diversity and inclusion, and we are committed to creating a safe and accessible work environment for all employees. We offer a dynamic and supportive work environment, with opportunities for career advancement and professional growth.

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