Digital Media Engagement Specialist

4 days ago


St Catharines, Ontario, Canada Altis Recruitment Full time

We are seeking a highly skilled Digital Media Engagement Specialist to join our team at Altis Recruitment in St. Catharines, ON.

Job Overview

The successful candidate will be responsible for supporting social media creators by providing guidance on platform use and strategies, as well as educating and consulting with partners on how to optimize social media performance.

This role involves managing an existing portfolio of ~300 accounts, handling outreach via text, phone, and email, and proactively identifying and developing new relationships.

Key Responsibilities
  • Serve as a primary point of contact for social media creators, providing guidance on platform use and strategies.
  • Educate and consult with partners on how to optimize social media performance.
  • Track, analyze, and communicate key performance metrics and trends to partners.
  • Manage an existing portfolio of ~300 accounts, handling outreach via text, phone, and email.
  • Proactively identify and develop new relationships, responding to marketing leads and scheduling outreach to both new and legacy partners.
Requirements
  • 1+ year of experience in Customer Service.
  • ~ Proficient in English with excellent verbal and written communication skills.
  • ~ At least 6 months of experience in Marketing, Social Media, or Sales (internship or work).
  • ~ Strong interpersonal and relationship-building skills.
  • ~ Experience with social media platforms.
  • Familiarity with online advertising products and digital marketing.
  • Strong computer skills with technical expertise.
Benefits

This is a contract position with a salary of $23/hour + $4/hour bilingual premium, working Monday to Friday, 9am-5pm, with a contract length of 12 months (with potential for extension or permanent role).

About Us

Altis Recruitment is a dynamic IT services and social media team based in St. Catharines, ON. We are committed to providing top-notch service and support to our clients and partners.



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