Insurance Claims Professional

7 days ago

Cambridge, Ontario, Canada Intact Full time
About the Role

We're seeking a Senior Claims Advisor to join our team at Intact Public Entities in Cambridge, Ontario. As a key member of our organization, you'll be responsible for handling a diverse range of claims, including casualty liability and property claims.

  • Review and analyze coverage, including the preparation of Reservation of Rights letters, coverage, and other communication;
  • Development of resolution strategies by evaluating the nature of loss, liability, damage, applicable limits, and deductible where coverage has been confirmed;
  • Direct legal counsel and independent adjusters on investigation and settlement of complex claims;
  • Analyze expert reports and litigation documents as it relates to the facts and allegations of the claim;
  • Identify and assess serious injury/damage losses, and risk management issues and report them in a timely manner as per applicable reporting protocols;
  • Maintain detailed claim files and prepare comprehensive reports as well as concise file summaries for Management;
  • Promptly update reserves, request payment, and respond to correspondence from external parties;
  • Provide superior customer service by building and maintaining excellent business relationships with our key stakeholders including our Insureds, Brokers, and Underwriting colleagues;

To succeed in this role, you'll need:

  • 10+ years of related experience with a strong emphasis on casualty liability claims handling and insurance litigation;
  • Actively taking or completion of CIP's, CRM and/or licensed in the legal profession;
  • University degree or any combination of training and experience deemed relevant for the role;
  • Demonstrates a passion for customer service with strong written and verbal communication skills;
  • Excellent understanding of insurance coverage issues;
  • Demonstrates strong problem solving, analytical and priority management skills;
  • Self-motivated and goal oriented, capable of working in a fast paced and changing environment;

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