Service Advisor

1 week ago


Mississauga, Ontario, Canada Dilawri Group of Companies Full time

About Us

Dilawri Group of Companies is a leading dealership network with 83 locations across Canada. We're committed to providing an exceptional customer experience through teamwork, a passion for excellence, and a drive for success.

We're currently seeking a Service Advisor to join our team at 401 Dixie Volkswagen in Mississauga, ON. As a Service Advisor, you will be responsible for providing front-line customer service and sales for the Service Department. Your duties will include greeting customers on the phone or in the Dealership, providing repair recommendations, explaining the nature of repairs, advising customers how to look after their vehicles, scheduling appointments, selling labour, and providing an extraordinary experience for all customers.

Key Responsibilities:

  • Provide front-line customer service and sales for the Service Department
  • Greet customers on the phone or in the Dealership
  • Provide repair recommendations
  • Explain the nature of repairs
  • Advise customers how to look after their vehicles
  • Schedule appointments
  • Sell labour
  • Provide an extraordinary experience for all customers

Qualifications:

  • CDK experience preferred
  • Strong communication skills
  • Ability to sell required maintenance
  • Ability to work as part of a TEAM
  • Ability to work in a fast-paced environment

What We Offer:

  • Competitive compensation
  • Employee support and training programs
  • Wide array of career growth and advancement opportunities
  • Employee discount programs
  • Work-life balance

If you're searching for an opportunity to grow your career while adding value to our team, we invite you to submit your resume for our review and consideration.


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