Service Department Director
4 weeks ago
Serving the Sainte-Adèle region, Desjardins Marine is a leading company that offers new and used vehicles in the nautical and motorized sector, as well as several other accessories. Our team is dynamic and professional, and we are looking for a skilled individual to join our ranks.
Job Summary:
The Service Department Director is responsible for planning, organizing, directing, controlling, and evaluating the activities of the service department. This includes managing staff, assigning tasks, and assessing customer needs and resolving complaints.
Key Responsibilities:
- Manage staff and assign tasks to ensure efficient service delivery
- Assess customer needs and resolve complaints in a timely and professional manner
- Develop and implement strategies to improve service quality and customer satisfaction
- Collaborate with the Operations Director to achieve departmental goals and objectives
Requirements:
- College diploma in administration and knowledge of mechanics of motorized vehicles and watercraft
- Significant experience in department management, preferably in a company working in the nautical and motorized sector
- Excellent communication and leadership skills
- Ability to work in a fast-paced environment and manage stress
What We Offer:
- Competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and professional work environment
How to Apply:
Please submit your application, including your resume and cover letter, to [insert contact information]. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
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