Retail Store Manager

4 weeks ago


King City, Ontario, Canada ONTARIO INC. Full time
Retail Store Supervisor Job Description

ONTARIO INC. is seeking a highly skilled Retail Store Supervisor to join our team. As a key member of our retail operations team, you will be responsible for overseeing the daily activities of our retail store, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities:
  • Supervise and coordinate the activities of sales staff, ensuring they meet sales targets and provide excellent customer service.
  • Hire, train, and develop staff to ensure they have the skills and knowledge required to excel in their roles.
  • Plan and develop exhibits and displays to create an engaging shopping experience for customers.
  • Authorize returns and resolve customer complaints in a fair and timely manner.
  • Prepare and analyze sales reports, identifying areas for improvement and implementing strategies to drive growth.
  • Supervise payroll administration, ensuring accurate and timely payment of staff.
  • Conduct regular performance reviews to ensure staff are meeting expectations.
Requirements:
  • Secondary (high) school graduation certificate.
  • 1 year to less than 2 years of experience in a retail management role.
What We Offer:
  • Free parking available.
  • Permanent work term.
  • English language work environment.
  • 35 hours per week.

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