Accommodation Team Lead

2 weeks ago


Happy ValleyGoose Bay, Canada The Labrador Inn Full time
About The Labrador Inn

We are a leading provider of hospitality services, dedicated to delivering exceptional experiences to our guests.

Salary Range

$45,000 - $60,000 per annum, depending on experience.

Job Description

This is an exciting opportunity for a highly motivated and organized individual to join our team as an Accommodation Supervisor. As a key member of our front-of-house team, you will be responsible for ensuring seamless day-to-day operations, providing exceptional guest service, and maintaining the highest standards of quality and safety.

In this role, you will be responsible for:

  • Coordinating activities with other work units or departments to ensure efficient operation;
  • Establishing work schedules and procedures to meet business needs;
  • Performing same duties as workers supervised to maintain operational knowledge;
  • Preparing and submitting reports to management;
  • Resolving work problems, providing technical advice, and recommending measures to improve productivity and product quality;
  • Assisting clients/guests with special needs;
  • Coordinating, assigning, and reviewing work to ensure effective completion;
  • Hiring and training staff in job duties, safety procedures, and company policies;
  • Maintaining operation of computer systems, equipment, machinery, and arranging repair work to ensure business continuity and customer service delivery;
  • Requisitioning materials and supplies as needed.

The ideal candidate will possess:

Required Skills and Qualifications

Work Experience: 1 year to less than 2 years in a similar role;

Education: Secondary (high) school graduation certificate;

Computer and Technology Knowledge: Proficient in MS Outlook;

Personal Suitability: Accurate, client-focused, dependable, efficient interpersonal skills, excellent oral and written communication, flexibility, initiative, interpersonal awareness, judgement, organized, and a team player.

Benefits

We offer a competitive salary range of $45,000 - $60,000 per annum, depending on experience. Additional benefits include health care plan, permanent full-time position, 35-40 hours of work per week, English language, and the opportunity to work in a fast-paced environment.



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