Customer Service Representative

3 weeks ago


Chatham, Ontario, Canada beBee Professionals Full time $30,000 - $45,000
Job Description:

We are seeking a skilled and dedicated Cross-Functional Customer Advocate to join our team in Chatham, Canada.

This role involves providing exceptional service to our clients by addressing inquiries and resolving issues efficiently.

Responsibilities:
  • Respond to client requests through various channels, including phone, email, and chat.
  • Offer detailed information about products and services.
  • Effectively resolve client complaints in a timely and professional manner.
  • Document all interactions and client feedback.
  • Collaborate with colleagues to improve customer service processes.
Requirements:
  • A high school diploma or equivalent; additional education is an asset.
  • Prior experience in customer service or a related field.
  • Excellent communication and problem-solving skills.
  • The ability to thrive in a fast-paced environment.
  • Familiarity with customer service software and tools.
Compensation Package:

We offer a competitive hourly wage of approximately $$25-$30/hour, performance-based bonuses, and a comprehensive health benefits package. Additionally, you'll have opportunities for career advancement and work in a supportive environment that fosters teamwork.

Benefits:
  • A competitive hourly wage and performance bonuses.
  • A comprehensive health benefits package.
  • Opportunities for career advancement.
  • A supportive work environment focused on teamwork.
  • Employee discounts and perks.


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