Electrification Infrastructure Manager
5 days ago
About Siemens Mobility, we are redefining the vehicle market for private and public fleets focused on moving goods, people, and services with a high level of fidelity as they transition to electrification.
We are building the next levels of service for electric fleet operations, from charging infrastructure, scheduling of vehicles, cloud platforms, and utility meters to provide the highest availability and resilience in the market. This will accelerate the adoption of electric-powered fleets by optimizing power usage and making charging seamless and efficient.
What We're Looking For
We are seeking a Field Operations Lead to ensure successful on-site operations for an Electrical Vehicle (EV) managed service across multiple countries. As an expert in this role, you will have a hands-on approach, walking sites and tackling technical issues in the field. You will travel internationally and work with experts in each country to develop local competencies.
- Ensure operations run smoothly in the field.
- In preparation of each new site onboarding:
- Understand scope & contract; clarify scope of works with customer and identify any claims for options / changes post-award.
- Work with local and global team to ensure that all aspects of technical onboarding are mobilized on time, including comprehensive test plan.
- Manage Escalations:
- Take the lead during a technical escalation when remote service operations and service partners have hit a dead end – supporting remotely and/or physically as required.
- Take a hands-on approach and take control of a situation on site (as required) and/or instruct local personnel with expertise.
Requirements
- Bachelor's degree / diploma.
- 5+ years relevant experience.
- A passion to make fleet electrification successful.
- Deep understanding and demonstrated expertise with charging hardware of various types within NAM and Europe and manufacturers, connected firmware & software, back-end systems and communication technologies; deeply curious to expand current knowledge base.
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