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Seasonal Sales Support Associate

2 months ago


Toronto, Ontario, Canada David Yurman Full time

Job Summary

The David Yurman Seasonal Sales Support role provides administrative and logistical support for the Retail Store Operations Staff. As a key member of our team, you will be responsible for ensuring the smooth operation of our store, providing exceptional customer service, and maintaining a high level of visual merchandising and housekeeping standards.

Key Responsibilities

  • Process sales transactions accurately and efficiently.
  • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Assist sales associates with sales floor tasks, such as restocking shelves and maintaining visual displays.
  • Support the operations team with tasks such as inventory management, packaging, and shipping.
  • Maintain a clean and organized workspace, adhering to company standards.
  • Collaborate with the sales and operations teams to achieve sales goals and improve customer satisfaction.
  • Participate in visual merchandising and store displays, ensuring a cohesive and appealing store environment.
  • Assist with inventory audits and cycle counts to ensure accuracy and compliance.
  • Perform other duties as assigned by management to support the success of the store.

Requirements

  • Minimum 1 year of experience in an operational role in a customer service environment, preferably in luxury retail.
  • Proficient in Microsoft Excel and Outlook.
  • Ability to work in a fast-paced environment, prioritizing tasks and adapting to changing situations.
  • Flexibility to work non-traditional hours, including days, nights, weekends, and holidays.
  • Strong communication and interpersonal skills, with the ability to work effectively with colleagues and customers.