Account Manager

4 days ago


Richmond Hill, Ontario, Canada Veridos GmbH Full time
Company Overview
Veridos GmbH is a leading provider of identity solutions, dedicated to making identities more secure every day. Our innovative products and services help governments around the world ensure the integrity of their citizens' identities.

Job Description
We are seeking an experienced Account Manager to join our team in Canada. As an Account Manager for Veridos, you will be responsible for the enterprise ownership of all sales and client support resources for an assigned client portfolio. Your primary objective will be to identify new opportunities or enhancements, while ensuring that client satisfaction and service level compliance meet all client and organizational expectations.

Key Responsibilities:
  • Be the lead liaison with clients and key internal players to generate profitability.
  • Meet and exceed client expectations by anticipating client requirements, seeking information regarding industry trends and 'best in class' practices.
  • Define and ensure the fulfillment of operational sales targets.
  • Monitor the short-term sales and demand creation activities through meetings internally and with the client, promptly initiate and drive execution of corrective actions where needed.

Coordination
You will actively cooperate with and coordinate interface functions to ensure smooth implementation of new product/client launches or major changes, driving successful completion within associated deadlines. This includes championing account-specific initiatives with an entrepreneurial view in the best interest of the client.

Account Analysis
Your responsibilities will also include using sources inside the client's organization as well as published information to understand client's corporate targets and strategy. You will understand and explain client's business models and key economic drivers, know about buying influences as well as buying processes for each opportunity. Additionally, you will gather comprehensive information about Veridos competitors through client contacts, trade show and conference attendance.

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