Optical Sales Associate

3 weeks ago


North Battleford, Canada FYidoctors Full time
Why You Should Work with Us:

We at FYidoctors prioritize our patients' well-being and are honored that people across North America trust us with their eye health. Our doctor-led approach has enabled us to rapidly grow from 30 locations to over 350 in 12 years.

We couldn't have achieved this without our dedicated team, which now numbers over 3,000 and serves thousands of valued patients every day. We strive to maintain a positive and supportive work environment where our people can thrive and grow.

How You'll Benefit:
  • Competitive wages, including quarterly bonuses for qualifying clinics
  • A comprehensive benefits package with outstanding optical coverage
  • Rapid and continued growth, ensuring a constantly challenging and rewarding environment
  • A collaborative workplace culture that fosters a sense of teamwork
  • Ongoing training and development opportunities to help you advance your career
What We're Looking for:

We're seeking a skilled and experienced Optical Associate to join our team at FYidoctors in North Battleford Parkview. As a critical member of our team, you will play a key role in delivering world-class service to our patients.

You will be responsible for the retail and repair of eyewear products, as well as follow-up care. This is a full-time, permanent role working up to 40 hours per week from Monday to Friday.

Key Responsibilities:
  • Educate clients on the best eyewear choices for their lifestyle, ensuring they receive the best value and quality
  • Inform patients about advances in corrective eyewear solutions and assist with frame selection
  • Interpret optical prescriptions and perform frame and facial measurements
  • Submit prescription eyewear requisitions to our manufacturing lab
  • Data entry and computer job tracking
  • Contribute to store retail sales goals
  • Perform preliminary testing for Optometrist's Exams
  • Take payments and bill third-party insurance
  • Provide exceptional patient care and uphold excellent customer service standards
What We're Looking for in a Candidate:
  • Previous experience in a customer-facing environment
  • Previous optical experience is considered an asset
  • A high level of comfort using technology and computers
  • Excellent communication skills and ability to provide exceptional patient care
  • Able to multi-task in a fast-paced environment


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