Customer Experience Specialist
2 weeks ago
We are seeking a motivated and detail-oriented individual to join our team as a Customer Experience Specialist. As a key member of our team, you will play a vital role in providing exceptional customer service and ensuring that our customers receive a personalized shopping experience.
About the Role- Job Title: Customer Experience Specialist
- Job Type: Part-time
The successful candidate will have excellent communication skills, be able to work independently, and possess a strong attention to detail. They will also be responsible for processing customer transactions accurately, handling customer inquiries, and maintaining a positive environment in the store.
About UsAt Atlantic Superstore, we value authenticity, trust, and making connections with our customers and colleagues. We are committed to positively impacting the lives of all Canadians and offer a range of opportunities and experiences to help Canadians Live Life Well.
Key Responsibilities- Provide Exceptional Customer Service: Assist customers with general questions, maintain a positive environment, and ensure that customers receive a personalized shopping experience.
- Process Customer Transactions Accurately: Scan products and process customer transactions accurately using debit, credit, cash, and gift cards.
- Handle Customer Inquiries: Respond to customer inquiries, resolve issues promptly, and ensure customer satisfaction.
- Excellent Communication Skills: Possess excellent verbal and written communication skills to effectively interact with customers and colleagues.
- Attention to Detail: Demonstrate a strong attention to detail to ensure accuracy and precision in processing customer transactions.
- Flexibility: Be flexible to work a variety of hours, including days, evenings, nights, and weekends.
- Physical Demands: Ability to move up to 50lbs and remain in constant mobility for an entire shift.
We offer a competitive hourly rate of $15.00-$18.00 per hour, depending on experience. This is a part-time position, with flexible scheduling to accommodate various needs. If you are a motivated and detail-oriented individual who is passionate about providing exceptional customer service, we encourage you to apply.
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