Incident Analyst

4 days ago


Toronto, Ontario, Canada Thunder Bay Full time
Work Environment:
The City of Thunder Bay is a culturally vibrant and economically diverse community with a metro population of over 120,000. Located on the north shore of Lake Superior, under the protective watch of the Sleeping Giant, Thunder Bay is rich in people and resources, and connects Northwestern Ontario to the world. Our city offers a unique blend of natural beauty, outdoor recreation opportunities, and cultural attractions. As a Claims Specialist with the City of Thunder Bay, you will have the opportunity to work in a dynamic and supportive team environment, with access to ongoing training and professional development opportunities. You will be part of a team that values diversity, inclusion, and employee engagement, and is committed to making a positive impact in our community.

Accountabilities:
Develops, recommends, coordinates, and monitors administrative processes related to WSIB claims; administers WSIB claims including documentation review and verification of incident/accident reports and Form 7s; liaises with WSIB staff on relevant matters, and recommends challenges to benefit entitlement, where appropriate; liaises with legal counsel on WSIB appeals and represents the Corporation at appeals and hearings; compiles, maintains, and distributes departmental data/reports related to accidents/incidents, lost time and attendance management; maintains case files and associated documentation; audits and verifies WSIB cost statements, invoices, loss of earning calculations and takes appropriate corrective action; provides and/or coordinates training with respect to WSIB claims management, and accident/incident reporting and investigation procedures; participates in the development of individualized strategies related to claims; performs other duties as may be assigned.

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