Retail Store Team Lead
2 weeks ago
We are seeking a highly skilled Retail Store Team Lead to join our team at Affordable Mattress & Furniture. As a key member of our retail team, you will be responsible for leading and guiding our sales team to achieve exceptional customer service and sales results.
Key Responsibilities- Leadership and Guidance: Provide guidance and support to sales team members to ensure they have the skills and knowledge needed to excel in their roles.
- Customer Service: Foster a positive and welcoming environment for customers, ensuring their needs are met and exceeded.
- Merchandising and Inventory: Oversee the display and organization of merchandise, ensuring a visually appealing and easy-to-shop environment.
- Store Operations: Assist with daily store operations, including opening and closing procedures, and ensure the store is maintained in a clean and safe condition.
Requirements
- College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
- Experience an asset
Additional Responsibilities
- Assign sales workers to duties
- Hire and train or arrange for training of staff
- Order merchandise
- Establish work schedules
- Prepare reports on sales volumes, merchandising and personnel matters
- Supervise and co-ordinate activities of workers
- Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
- Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
- Work Term: Permanent
- Work Language: English
- Hours: 30 to 40 hours per week
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