Spa Coordinator

4 weeks ago


Vancouver, British Columbia, Canada Equinox Full time

Job Opportunity

We are seeking a highly skilled and enthusiastic Spa Coordinator to join our team at Equinox in Vancouver.

The successful candidate will be responsible for ensuring a memorable experience for our Spa guests, including greeting guests, orientating them to the spa facilities, and providing exceptional personal guest service.

Key Responsibilities

  • Interview, hire, and coach staff members
  • Develop and implement outreach marketing strategies for the spa
  • Manage daily spa operations, including inventory and monitoring of daily goals and budgets
  • Provide orientation tours and explain spa amenities and services
  • Provide detailed descriptions of spa treatments, packages, and services
  • Actively promote the spa, treatments, services, and retail offerings
  • Handle guest questions and concerns professionally and courteously
  • Maintain a safe, clean, and well-organized spa environment

Qualifications

  • Must possess a valid Massage Therapy or Esthetics License
  • Excellent customer service skills and a friendly, outgoing personality
  • Able to work efficiently and productively in a fast-paced environment
  • Basic math and money handling skills
  • Excellent communication, listening, and computer skills
  • A team player with a positive attitude

Benefits

  • Competitive salary and benefits package
  • Complimentary Club membership
  • Perks and incentives with our products and services

Equinox is an equal opportunity employer.



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