Restaurant Operations Manager

3 days ago


Oakville, Ontario, Canada Denny's Inc. Full time

At Denny's, we are committed to excellence in hospitality and strive to provide our guests with exceptional dining experiences. As a Restaurant Manager, you will play a vital role in ensuring the success of our restaurant operations.

Company Overview

We are proud to be 100% Canadian-owned and recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years.

About Us

Denny's has been proudly serving local customers for over 40 years, and we continue to grow with the right people. With over 70 restaurants across Canada, you can visit your local Denny's to understand the secret of its success: employees who enjoy flexible hours, benefit programs, competitive wages, a fun-filled atmosphere, and opportunities to grow.

Job Description

You will support the General Manager in overall restaurant operations, execution, management of staff, controllable profit plan achievement, guest count growth, and sales building activities. You will also assist in employee selection, retention, and continuous operational improvement.

Responsibilities
  • Prepare and interpret financial and operational reports, analyze data, and develop solutions to ensure operating goals are achieved
  • Assist the General Manager by overseeing assigned shifts; monitor brand standards execution and adherence by directing hourly staff to achieve guest service standards
  • Develop and coach hourly employees on brand standards, internal policies and procedures, and other guest focused programs
  • Work with the General Manager to attract, hire, onboard and retain the best hourly talent
  • Maintain compliance with Denny's Brand Standards, including all provincial, local and federal regulations
Requirements

To succeed in this role, you will need:

  • 2+ years of experience in the restaurant or hospitality industry; leadership/operations experience strongly preferred
  • Effective communicator in English, both orally and in writing
  • Agility to interpret and analyze financial statements
  • Team player, collaborative and attentive
  • Excellent guest service and people skills
  • Self-motivated, organized, and able to multitask effectively
  • Licensed to operate an automobile without restrictions and have reliable transportation
  • Legally permitted to work in Canada

We offer a range of benefits, including development opportunities, flexible hours, employee and family assistance program, medical insurance, dental insurance, life insurance, employee discounts, and more.

If you are passionate about hospitality and food, and want to join a team where you can show off your skills, learn new tricks, and be mentored by amazing leaders, then we would love to meet you.



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