Senior Project Coordinator

6 days ago

St Catharines, Ontario, Canada ServiceMaster Restore Full time

Job Description:

SERVICEMASTER RESTORE IS COMMITTED TO PROVIDING EXCELLENT SERVICE TO OUR CUSTOMERS. WE'RE LOOKING FOR A SKILLED AND DEDICATED SENIOR PROJECT COORDINATOR TO JOIN OUR TEAM.

Key Responsibilities:

  • Manage all aspects of projects, including obtaining quotes from sub-trades, budgets, and final repair estimates.
  • Work closely with in-house technicians and external sub-trades to ensure project restoration is executed efficiently while maintaining integrity of estimate and Client Service Level Agreements.
  • Coordinate the daily activities of all project staff, construction trades, and sub-contractors, utilizing corrective action steps to keep the project on time and within target gross margin.
  • Assist in resolving change requests, unforeseen incidents, additional work, and other issues.
  • Ongoing monitoring of progress and costs on jobs, providing regular progress reporting to clients.

Requirements:

  • High school diploma required; completion of a Construction, Building Technology Diploma or Engineering Degree preferred.
  • Minimum three years of work experience in insurance restoration and/or construction estimating/project management.
  • Strong working knowledge of Microsoft computer software, email, Xactimate, Xactanalysis, and Office Equipment.

Working Conditions:

  • The majority of time will be split between site and office environments.
  • The position can occasionally expect to handle tools and heavy equipment.
  • Working outside of normal hours might be occasionally required to deal with emergencies and/or work on-call shifts.

Competencies:

  • Accountability - sets standards of performance for self; assumes responsibility and accountability for successfully completing tasks; encourages others to take responsibility.
  • Adaptability – treats new situations or changes as an opportunity for growth; focuses on the benefits of change; speaks positively about the change; modifies behaviour effectively and tries new approach without resistance.
  • Builds Trust and Respect – treats people with dignity, respect, and fairness; listens to others and considers opinions and ideas; shares thoughts, feelings, and rationale for decisions made, operates with integrity.
  • Customer Focus – effectively meets the needs of our customers; both internal and external, builds proactive relationships, takes responsibility for customer satisfaction.
  • Manages Work – manages one's time and resources to ensure work is completed effectively and efficiently; effectively allocates own time to completing tasks, while leveraging available resources; stays focused and prevents distractions from work completion.
  • Problem Solving – develops solutions for work issues by examining root cause of issues, identifying cause and effect, and identifying potential solutions.
  • Quality Standards – sets standards for excellence in work and procedures to achieve high quality, productivity, and efficiencies; checks processes and tasks to ensure high quality output; takes corrective action to correct problems or notifies others of quality issues.
  • Safety Awareness - identifies safety issues/problems and informs the appropriate individual when issues arise; reports unsafe working conditions; makes recommendations for correcting safety and security concerns.
  • Teamwork – contributes to building a positive team environment; supports successes, recognizes accomplishments; provides feedback; exhibits openness to others perspectives; balances responsibilities.

Salary: $65,000 - $85,000 per year

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