Lead Retail Store Supervisor for Toppers Pizza

2 weeks ago


Kirkland Lake, Canada Toppers Pizza Full time
Job Summary

We are seeking an experienced and skilled Lead Retail Store Supervisor to join our team at Toppers Pizza. In this role, you will be responsible for overseeing the day-to-day operations of our retail store, leading a team of sales workers, and ensuring exceptional customer service.

About the Role

The ideal candidate will have 1-2 years of experience in a supervisory or leadership position, with a strong background in retail management. You will be responsible for assigning tasks to sales workers, hiring and training new staff, authorizing payments, ordering merchandise, and establishing work schedules.

You will also be expected to sell merchandise, prepare reports on sales volumes, and resolve issues that may arise, including customer complaints and supply shortages. Additionally, you will be responsible for organizing and maintaining inventory, supervising office and volunteer staff, and conducting performance reviews.

Responsibilities
  • Assign sales workers to duties and supervise their performance
  • Hire and train new staff, as well as arrange for their training
  • Authorize payments by cheque and manage cash handling procedures
  • Order merchandise and maintain accurate inventory levels
  • Establish work schedules and ensure adequate staffing
  • Sell merchandise and meet sales targets
  • Prepare reports on sales volumes, merchandising, and personnel matters
  • Resolve customer complaints and supply shortages
  • Organize and maintain inventory, including receiving and stocking merchandise
  • Supervise office and volunteer staff, providing guidance and support as needed
  • Conduct performance reviews and provide feedback to staff
Requirements

To be successful in this role, you will need:

  • A high school diploma or equivalent
  • 1-2 years of experience in a supervisory or leadership position
  • Strong communication and interpersonal skills
  • Ability to multitask and prioritize tasks effectively
  • Excellent organizational and time management skills
  • Ability to work in a fast-paced environment and adapt to changing circumstances
What We Offer

In return for your hard work and dedication, we offer a competitive salary range of $40,000 - $60,000 per year, depending on experience. We also offer opportunities for career advancement, professional development, and a comprehensive benefits package.

This is a full-time position, requiring the ability to work variable shifts, including evenings, weekends, and holidays. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply.



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