ERP Functional Analyst

4 days ago

Ottawa, Canada S.i. Systems Full time
Job Title: Senior ERP Functional Analyst for GCMS/eServices Portfolio

We are seeking a highly skilled Senior ERP Functional Analyst to join our team at S.i. Systems. As a key member of our team, you will be responsible for providing support for the GCMS/eServices Portfolio.

Key Responsibilities:
  1. Lead functional elaboration sessions/JADs between Business Experts and technical teams to develop prescribed Siebel CRM System Use Case and Functional Design Documents that support Business Processes.
  2. Coordinate and integrate with other functional and technical teams running JAD sessions for other areas of the application, including system interfaces, forms, and managerial/operational reporting.
  3. Coordinate information from JAD sessions to develop Business Process Models, Siebel CRM System Use Cases, Siebel CRM Functional Design Documents, Online Web application Functional Design Documents, Interface Functional Design Documents, and Adobe prepopulated and fillable form design documents.
  4. Provide recommendations on progress, direction, and process improvements to Senior Management on an as needed basis.
  5. Ensure the quality of functional design content from multiple teams into departmental COTS requirements management application.
  6. Coordinate COTS BI Tool user access and schema changes with developers, and create ad hoc reports.
  7. Provide related briefings to Senior Management.

Requirements:

• Strong understanding of ERP systems and Siebel CRM

• Excellent communication and interpersonal skills

• Ability to work in a team environment

• Strong analytical and problem-solving skills

• Experience with JAD sessions and functional design documents

• Strong understanding of business processes and requirements

• Ability to provide recommendations and improvements to Senior Management

• Strong understanding of COTS requirements management application

• Ability to coordinate COTS BI Tool user access and schema changes

• Strong analytical and problem-solving skills

• Ability to create ad hoc reports

• Strong understanding of business processes and requirements

• Ability to provide related briefings to Senior Management

What We Offer:

• Competitive salary and benefits package

• Opportunity to work with a leading company in the industry

• Collaborative and dynamic work environment

• Professional development and growth opportunities

• Recognition and rewards for outstanding performance

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