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Category Manager

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Toronto, Ontario, Canada Pet Supermarket Full time
Job Title: Category Manager

Join Pet Supermarket as a Category Manager and take on the challenge of leading our Hardlines category to success. As a key member of our Merchandising team, you will be responsible for developing and executing category management strategies that drive business growth and customer satisfaction.

Key Responsibilities:
  • Develop and implement annual merchandising plans that meet volume goals and margin requirements.
  • Lead the development of category management practices, processes, and tools to optimize product assortment and pricing.
  • Oversee assortment strategy for all products, including an annual merchandise roadmap.
  • Manage project timelines, deliverables, and approval processes to ensure timely product releases and pricing updates.
  • Identify product needs based on analytics, customer feedback, and competitive analysis.
  • Maintain updated knowledge of key competitor product, distribution, and pricing strategies to source the freshest and most unique designs.
  • Analyze real-time sales performance to identify areas of risk and opportunity, and develop plans to address.
  • Develop and lead the merchandising team by finding and cultivating talent, providing process direction, coaching, and supporting skill development and professional growth.
  • Partner with Marketing to drive customer acquisition and retention.
  • Ensure all functional areas within the company stay educated about the consumer and products.
  • Partner with Operations to tailor plans to successfully execute category business plans.
  • Cultivate and strengthen brand, supplier, and customer relationships to optimize results.
Requirements:
  • 4-6 years of experience in a merchandising role.
  • Bachelor's degree in business management or a related field, with an MBA being an asset.
  • Strong background in proven category management processes.
  • Deep experience in category line reviews.
Competencies:
  • Action Oriented: Enjoys working hard; is action-oriented and full of energy for the things seen as challenging.
  • Dealing With Ambiguity: Can effectively cope with change; can shift gears comfortably.
  • Business Acumen: Knows how businesses work; knowledgeable in current and possible future policies, practices, trends, and information affecting the business and organization.
  • Decision Quality: Makes good decisions based upon a mixture of analysis, wisdom, experience, and judgment.
  • Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization.
  • Organizational Agility: Knowledgeable about how organizations work; knows how to get things done both through formal channels and the informal network.

Pet Supermarket is an equal opportunity employer.