Tour Guide

2 weeks ago

Edmonton, Alberta, Canada FLYRO Full time

About the Role:

As a Tour Guide with FLYRO, you will be responsible for providing exceptional customer service and leading guided tours of museums, gallery exhibitions, and historical sites. You will also be required to assist clients with check-in procedures, resolve itinerary and other problems, and provide information on tipping customs and other details.

Key Responsibilities:

  • Confirm transportation and accommodation reservations
  • Collect administration or entrance fees
  • Co-ordinate recreation activities
  • Resolve itinerary and other problems
  • Assist clients with check-in procedures for accommodation and/or transportation
  • Co-ordinate activities with local tour guides or leaders of performance groups
  • Provide information on tipping customs, currency exchange rates, metric conversion and other details
  • Sell souvenirs
  • Assist clients/guests with special needs

Work Conditions and Physical Capabilities:

  • Work under pressure
  • Repetitive tasks
  • Attention to detail
  • Standing for extended periods
  • Walking

Experience:

  • 7 months to less than 1 year

Support for Newcomers and Refugees:

  • Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster
  • Supports newcomers and/or refugees with foreign credential recognition

Language and Work Hours:

  • Langue de travail: Anglais
  • Heures de travail: 32 to 40 hours per week

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