Canadian Expat Leader

4 weeks ago

Moncton, New Brunswick, Canada Nordia Inc. Full time
Job Title: Canadian Expat

We are seeking an experienced international leader to join our team as a Canadian Expat. As a key member of our organization, you will be responsible for leading critical business projects, driving organizational transformation, and managing day-to-day operations to drive growth and success.

Key Responsibilities:
  • Lead the PMO team to ensure successful project execution, development of strategic roadmaps, and transformation initiatives.
  • Identify and implement cost-saving and productivity-enhancing measures through data analysis and project oversight.
  • Collaborate with business units for optimal resource allocation and personnel deployment.
  • Establish and manage dashboards and KPIs to monitor progress and effectiveness of transformation initiatives.
  • Drive organizational change by fostering innovation, implementing new technologies, and promoting continuous improvement through efficient processes and automation.
  • Oversee the design and implementation of Quantrics' Operational Excellence program.
  • Manage daily corporate services, including Facility Management, Procurement, Security, and Logistics.
  • Ensure business continuity during emergencies and adherence to safety regulations and industry standards.
  • Manage vendor relationships, contracts, and develop a robust succession plan for corporate services.
Qualifications:
  • A bachelor's degree in Business Administration, Project Management, or Engineering (advanced degrees and certifications like PMP or Lean Six Sigma are advantageous).
  • At least 10 years of leadership experience, with 2-3 years in senior leadership roles.
  • Proven expertise in managing large-scale projects, operational improvements, and driving transformative initiatives.
  • Experience in budget management, operational enhancement, and developing business strategies.
  • A competitive, results-oriented mindset is essential.

Nordia Inc. is Canada's largest provider of customer service solutions, and Quantrics is one of the key companies in the CX industry in the Philippines. If you are a motivated and experienced leader looking for a new challenge, we encourage you to apply for this exciting opportunity.

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