Odette Novielli Desjardins Insurance Insurance Professional

2 weeks ago


Innisfil, Canada Odette Novielli Desjardins Insurance Full time

Insurance Professional Opportunity

We are seeking a highly motivated and customer-focused Insurance Professional to join our team at Odette Novielli Desjardins Insurance. As a key member of our team, you will play a crucial role in helping our clients achieve their goals and protect their families with tailored insurance solutions.

About the Role

You will be responsible for providing exceptional customer service and support to our clients through inbound and outbound calls, digital channels, and in-person interactions. Your key responsibilities will include:

  • Providing customers with personalized insurance solutions and expert guidance on Desjardins products.
  • Delivering outstanding customer service and sales support for insurance transactions.
  • Acting as a process/product expert to address customer concerns and resolve issues.
  • Working towards achieving set goals and being an ambassador for innovation and excellent customer experiences.
  • Developing leads, scheduling appointments, and identifying customer needs to market appropriate insurance products and services.
  • Providing prompt, accurate, and friendly customer service, including responding to inquiries and resolving issues related to insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.

Requirements

To be successful in this role, you will need:

  • Sales experience, preferably in a customer-facing role.
  • Excellent interpersonal, communication, and problem-solving skills.
  • A passion for delivering exceptional customer service and a desire to consistently deliver superior customer experiences.
  • A Property & Casualty license (OTL) and LLQP, or an ability to obtain these licenses.

We offer a competitive compensation package, including salary, uncapped commission, vacation, and personal days, as well as benefits. If you are a motivated and customer-focused individual who is passionate about delivering exceptional insurance services, we encourage you to apply for this exciting opportunity.



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