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Customer Service Support Associate
1 week ago
Company Overview
Established in 1962, Kindersley Transport Ltd. has evolved into a multinational corporation built on the foundations of diligence, humility, and reliability in transportation services. Today, it provides international Less-Than-Truckload and Full-Truckload services across North America.
About the Role
We are seeking an experienced Customer Service Representative to join our team at our Regina, SK location. This is a Monday-to-Friday position from 9:00am to 6:00pm.
Responsibilities
- Provide exceptional customer service to internal and external clients.
- Track shipments effectively.
- Offer spot quotations and document them accordingly.
- Furnish Proof of Delivery (PODs) and Bills of Lading (BOLs) for customers.
- Assist in facilitating the delivery of freight from pickup to destination.
- Audit and verify shipment billing and rating information.
- Process adjustments for customers.
- Handle overages, shortages, and damages.
- Perform other tasks as required by management.
Benefits and Opportunities
- Benefits: Comprehensive group insurance, pension plan, and personal days.
- A collaborative and supportive office environment.
- A secure industry with engaging work conditions.
- Opportunities for professional development and training.
