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Customer Service Representative

2 months ago


DollardDes Ormeaux, Quebec, Canada A&W Full time
About A&W

A&W is a leading quick-service restaurant chain that prides itself on serving high-quality ingredients in a welcoming environment. We strive to do things right, even when it's not easy. Our commitment to animal welfare, environmental sustainability, and community involvement is unwavering. We believe in treating our employees and customers with respect and kindness.

Job Summary

We are seeking a Customer Service Representative to join our team at A&W. As a Customer Service Representative, you will be responsible for providing exceptional customer service, taking orders, and serving food and beverages in a fast-paced environment. You will work closely with our team to ensure that every customer has a positive experience.

Key Responsibilities
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Take orders accurately and efficiently, using a point-of-sale system to process transactions.
  • Serve food and beverages to customers, ensuring that every item is prepared to our high standards.
  • Work collaboratively with our team to maintain a clean and welcoming environment, adhering to health and safety standards.
  • Participate in ongoing training and development to improve your skills and knowledge.
Requirements
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Ability to work in a fast-paced environment, with a high level of energy and enthusiasm.
  • Basic math skills, with the ability to handle cash and operate a point-of-sale system.
  • Ability to work a variety of shifts, including mornings, evenings, weekends, and holidays.
  • Physical stamina to stand for long periods, lift up to 50 pounds, and perform repetitive tasks.
What We Offer
  • A competitive hourly wage.
  • Opportunities for advancement and professional growth.
  • A fun and dynamic work environment, with a team-oriented culture.
  • A comprehensive training program, to help you develop your skills and knowledge.
  • A discount on A&W menu items, for you and your family.
Why Work at A&W?

A&W is a great place to work, with a culture that values teamwork, innovation, and customer satisfaction. We offer a competitive wage, opportunities for advancement, and a comprehensive training program. If you're looking for a fun and dynamic work environment, with a team-oriented culture, then A&W is the perfect place for you.