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Customer Success Representative

1 week ago

Edmonton, Alberta, Canada Coca-Cola Beverages Northeast Full time

About the Job:

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The Customer Success Representative will be responsible for building strong relationships with customers and developing customized business plans that support both the customer and Coke Canada's objectives.

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Key Responsibilities:

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  • >
  • Drive revenue and profit growth through successful execution of customer promotional plans, incremental displays, and equipment placements aligned with business objectives>
  • Implement channel and customer promotions and programs based on national brand strategies>
  • Optimize face-to-face selling opportunities through proactive time and territory management>
  • Provide high-level customer service and promptly resolve issues>
  • Build or fill displays, sections, end caps, racks & coolers according to Coke Canada Bottling's standards and programs>
  • Identify and evaluate new business opportunities to support growth goals>
  • Capable of lifting, carrying, and positioning products up to 50lbs or 22kgs above shoulder height without assistance>

Requirements:

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  • >
  • Must be 18 years of age and legally eligible to work>
  • Post-Secondary education, preferably in business related field or sufficient business experience in a similar role>
  • Minimum 2 years' experience in a sales role preferable in consumer goods industry>
  • Experience in direct store delivery sales and major account management an asset>
  • Customer service oriented with the ability to handle multiple customer accounts>
  • Strong analytical, organizational, planning, verbal and written communications skills are a must>
  • Proficient using a variety of computer programs>
  • Must have a personal vehicle for use during working hours>
  • Must have current vehicle liability insurance>
  • Valid driver's license and driving record within MVR policy guidelines],