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Shift Manager

2 months ago


Greater Napanee, Ontario, Canada Domino's Pizza Full time
About the Role

We are seeking a highly motivated and experienced Shift Manager to join our team at Domino's Pizza. As a Shift Manager, you will be responsible for leading a team of staff and ensuring that our customers receive exceptional service and high-quality food.

Key Responsibilities
  • Team Leadership: Supervise and coordinate the activities of staff who prepare and portion food, ensuring that they are working efficiently and effectively.
  • Customer Service: Address customers' complaints or concerns in a professional and courteous manner, ensuring that they have a positive experience with our brand.
  • Inventory Management: Estimate ingredient and supplies required for meal preparation, ensuring that we have sufficient stock to meet customer demand.
  • Quality Control: Ensure that food and service meet quality control standards, maintaining a clean and safe working environment.
  • Reporting: Prepare and submit reports on sales, stock, and other relevant metrics, providing insights to management on areas for improvement.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 7 months to less than 1 year of experience in a fast-paced food service environment.
  • Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and a strong focus on customer service.
What We Offer
  • Competitive Salary: A competitive salary and benefits package, including dental, health care, and vision care benefits.
  • Opportunities for Advancement: Opportunities for career advancement and professional growth within our organization.
  • Support for Diversity and Inclusion: A commitment to diversity and inclusion, with programs and policies in place to support employees from diverse backgrounds.