Automotive Sales Specialist
7 days ago
About Us
Zanchin Automotive Group is a leading network of successful dealerships that values talent, enthusiasm, and performance.
As a Service Advisor at Martin Grove Volkswagen, you will be part of a dynamic team that fosters careers and drives excellence.
About the Opportunity
- Sell recommended and required vehicle repair/maintenance
- Serve as the liaison between the customer and automotive service technician
- Explain the nature of vehicle maintenance and costs
- Advise customers on how to look after the vehicle and stress the importance of maintenance
- Schedule appointments; contact customers with vehicle repair status updates/follow-ups
- Accurately prepare repair orders and invoices
About You
- 1 to 3 years proven experience as a Service Advisor or Sales/Customer Service Representative; automotive and/or dealership experience preferred
- Secondary School diploma, or equivalent experience
- Proficiency working with ERP systems (ie. CDK/Reynolds)
- Proficiency working with Customer Relationship Management Systems
- Ability to sell vehicle maintenance
- Ability to adapt to a changing environment and meet deadlines
- Strong ability to communicate professionally (verbally and written)
- Strong attention to detail; organized and strategic
- Ability to maintain confidentiality and professionalism
- Ability to work independently and with minimal supervision
- Self-motivated and driven with a passion for excellence in execution
- A desire to work in a high energy, fast-paced environment
- A proven commitment to quality of work
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