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Optical Retail Store Leader

2 months ago

Kitchener, Ontario, Canada EssilorLuxottica Group Full time
Store Manager Job Description

Requisition ID: 851097

Store #: LensCrafters

Position: Full-Time

Total Rewards: Benefits/Incentive Information

LensCrafters is a leading optical retailer in North America, with a strong presence in the eyewear industry. As a Store Manager, you will play a critical role in delivering exceptional customer experiences and driving business results.

Key Responsibilities:

  • Lead a high-performing team to achieve sales and customer service targets
  • Develop and implement strategies to drive business growth and profitability
  • Manage store operations, including inventory, payroll, and customer service
  • Collaborate with the Doctor of Optometry business partnership to drive exam growth and retention
  • Ensure compliance with company policies and procedures, including safety and inventory management

Requirements:

  • High School graduate or equivalent
  • 4+ years management/supervisory experience
  • Comprehensive knowledge of operations, processes, and business implications
  • Strong influencing and negotiating skills
  • Team building and management skills
  • Knowledge of current optical theory and merchandise
  • Strong communicator and listener
  • Strong basic math skills (addition, subtraction, multiplication, division)
  • Sales skills
  • Familiarity with cash register, computers, and calculators
  • Ability to manage time under aggressive deadlines

Preferred Qualifications:

  • College degree or equivalent
  • State licensure (if applicable) and/or ABO Certification in non-licensed states
  • LensCrafters Final Inspector Certification
  • LensCrafters Quality, Fitting, and Adjusting Program
  • Previous experience in customer service and retail
  • Knowledge of current store merchandise
  • High level of business acumen to include detailed knowledge of LC Dashboard

Employee Benefits:

EssilorLuxottica Group offers a competitive compensation package, including health care, retirement savings, paid time off/vacation, and various employee discounts. We are an Equal Opportunity Employer and welcome applications from diverse candidates.