Client Partnership Lead for Utilities Sector

1 day ago

Toronto, Ontario, Canada Capgemini Full time

About the Role

We are seeking a seasoned Client Partner with expertise in the Utilities sector to join our team at Capgemini. As a key member of our client-facing team, you will be responsible for building and maintaining strong relationships with utilities clients, understanding their needs, and delivering strategic IT solutions that drive business value.

Key Responsibilities:

  • Develop deep expertise in the Utilities and Energy sectors, focusing on D/E (Distribution and Energy) and OT (Operational Technology) tech.
  • Serve as a trusted advisor to clients, providing strategic guidance on technology solutions that align with their business objectives.
  • Collaborate with internal teams to shape project requirements and deliver innovative solutions.
  • Identify new business opportunities within existing client accounts and drive growth through upselling and cross-selling initiatives.
  • Stay informed about industry trends, market dynamics, and competitive landscapes to position our offerings effectively.
  • Lead client engagement activities, including presentations, workshops, and stakeholder meetings.
  • Facilitate clear communication between clients and internal teams throughout the project lifecycle.
  • Drive customer satisfaction and retention by delivering exceptional service and exceeding client expectations.

Requirements:

  • Bachelor's degree in business, engineering, or a related field; MBA or advanced degree preferred.
  • Minimum 5 years of experience in a client-facing role within the Engineering/OT industry, serving clients in Western Canada's Utilities sector, preferably with Utilities clients in British Columbia.
  • Strong knowledge of OT application landscapes for Utilities, including familiarity with industry-specific technologies and standards.
  • Proven track record of building and maintaining relationships with key clients, driving revenue growth, and achieving business targets.
  • Excellent communication, negotiation, and presentation skills, with the ability to influence stakeholders at all levels.
  • A strategic thinker with a customer-centric mindset and a passion for delivering innovative solutions.
  • A self-motivated team player with strong leadership capabilities and the ability to thrive in a fast-paced environment.

Compensation Package:

The estimated salary for this role is $120,000 - $150,000 per year, depending on experience. Our comprehensive benefits program includes health, welfare, retirement, paid time off, and other perks such as flexible work options, home office equipment, virtual collaboration tools, and access to mental health resources and mindfulness programs.

About Capgemini:

Capgemini supports all aspects of your well-being throughout life's changing stages. We offer a dynamic work environment, collaborative teams, flexible work options, company-provided equipment, and comprehensive benefits. Join us to discover exciting career opportunities, develop your skills, and grow professionally.

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