Senior Retail Operations Manager

3 days ago


Moncton, New Brunswick, Canada First Nation school supplies Inc Full time

We are seeking a seasoned Retail Operations Director to join our team at First Nation school supplies Inc. As a key member of our management team, you will play a crucial role in driving the success of our retail operations.

The successful candidate will have 1-2 years of experience in a similar role and a strong background in sales and marketing. A degree from a college or CEGEP program is required, as well as excellent leadership and communication skills.

Key Responsibilities:

  • Direct and control daily retail operations, ensuring a high level of customer satisfaction and sales performance.
  • Evaluate daily operations, identifying areas for improvement and implementing changes to drive business growth.
  • Plan and organize daily retail operations, including inventory management and visual merchandising.
  • Study market research and trends to determine consumer demand and competitor activity, informing sales strategies and promotional initiatives.
  • Determine product lines and services to be offered, aligning with customer needs and market opportunities.
  • Develop and implement effective marketing strategies to drive foot traffic and sales.
  • Conduct regular performance reviews, providing feedback and coaching to ensure team members meet their goals.

Personal Suitability:

  • Client focus: Deliver exceptional customer service, building strong relationships with clients and colleagues alike.
  • Flexibility: Adapt to changing circumstances, prioritizing tasks and adjusting to meet business needs.
  • Judgement: Make informed decisions, weighing options and considering multiple perspectives.
  • Organized: Maintain accurate records and schedules, ensuring seamless day-to-day operations.
  • Team player: Foster a collaborative environment, working closely with colleagues to achieve shared goals.
  • Ability to multitask: Juggle multiple responsibilities, managing priorities and deadlines effectively.

Estimated Salary: $60,000 - $80,000 per year, depending on experience and qualifications.

About Us: First Nation school supplies Inc is a leading provider of educational resources and supplies to Indigenous communities across Canada. We are committed to supporting the education and development of Indigenous youth, while promoting cultural understanding and reconciliation.



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