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Retail Sales Team Manager

2 months ago

Greater Sudbury Unitary Authority ON, Canada Accoravillage Full time

About Accoravillage

Accoravillage is a dynamic and forward-thinking company that values innovation, customer satisfaction, and employee growth. We are committed to creating a positive and inclusive work environment that fosters collaboration and excellence.

Job Summary

We are seeking a highly motivated and experienced Team Lead to join our retail team. As a Team Lead, you will play a key role in driving sales, improving customer satisfaction, and leading a team of sales associates to achieve exceptional results.

Key Responsibilities

  1. Leadership and Team Management
  • Lead and motivate a team of sales associates to achieve sales targets and provide exceptional customer service.
  • Develop and implement strategies to improve sales performance, customer satisfaction, and employee engagement.
Operational Excellence
  • Assist in the operational functions of the store, including inventory management, visual merchandising, and store maintenance.
  • Ensure that all store operations are running smoothly and efficiently.
Customer Service
  • Provide exceptional customer service and ensure that all customers receive a positive and memorable experience.
  • Address customer complaints and concerns in a professional and timely manner.
Reporting and Analysis
  • Prepare and submit regular sales reports and analysis to store management.
  • Provide insights and recommendations to improve sales performance and customer satisfaction.

Requirements

  1. Experience
  • 1+ years of experience in a retail sales environment, preferably in a leadership role.
Skills
  • Proven leadership and team management skills.
  • Excellent communication and interpersonal skills.
  • Strong analytical and problem-solving skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.

What We Offer

Accoravillage offers a competitive salary, comprehensive benefits package, and opportunities for career growth and development. If you are a motivated and experienced retail professional looking for a new challenge, we encourage you to apply for this exciting opportunity.