Business Analyst
1 month ago
Job Summary:
We are seeking a detail-oriented and analytical individual to join our AssetWorks GPS/Telematics division as a Junior Business Analyst. In this role, you will be responsible for collaborating with the professional services team to design solutions for product enhancements and ensuring customer satisfaction of product delivery.
Key Responsibilities:
- Gather requirements from the professional services team to review and work with the product manager to design solutions for product enhancements.
- Perform testing of new functionality prior to release.
- Facilitate demonstration of functionality to appropriate stakeholders and delivery to professional services as a formal handoff.
- Ensure supporting documentation is created/modified prior to product release, which may include writing end-user documentation and release notes.
- Coordinate with professional services and/or customer care as needed, to support questions related to functionality within realm of responsibility.
Requirements:
- Bachelor's degree from an accredited college or university or a certificate from a technical training institute.
- Minimum 1 year of Business and/or Product analyst experience.
- Valid driver's license with access to a vehicle.
- Excellent attention to detail.
- Effective listening, communication (verbal and written) and presentation skills.
- Strong analytical and problem-solving skills.
- Data visualization and modeling skills.
- Successful time management and ability to adapt quickly to changing priorities.
- Ability to work under pressure to meet deadlines, both as an individual and as part of a team.
- Passion for technology.
- Familiarity with Microsoft Office Suite (preferred) or similar productivity suite.
- Demonstrated knowledge of all phases of product lifecycle.
- Demonstrated ability to creatively solve problems by turning requirements into specs, designs, and prototypes.
- Able to collaborate with and challenge product managers to solidify requirements and build appropriate designs.
- Atlassian tool experience highly desirable, specifically Jira and Confluence.
- Experience with Sketch web design application (bonus).
- Vehicle fleet operations experience (bonus).
Worker Type:
Regular
Number of Openings Available:
1
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