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Retail Store Manager

2 months ago

Richmond, British Columbia, Canada Vi Phong Enterprise Ltd Full time
About the Role

We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at Vi Phong Enterprise Ltd. As a key member of our retail operations, you will be responsible for overseeing the daily activities of our retail store, ensuring excellent customer service, and driving sales growth.

Key Responsibilities
  • Store Operations: Oversee the daily operations of the retail store, including managing inventory, maintaining store appearance, and ensuring a safe and secure environment for customers and employees.
  • Customer Service: Provide exceptional customer service, responding to customer inquiries, and resolving any issues in a timely and professional manner.
  • Sales and Merchandising: Analyze sales data, identify trends, and develop strategies to increase sales and improve merchandising displays.
  • Team Management: Supervise and train a team of sales associates, providing guidance and support to ensure they meet sales targets and provide excellent customer service.
  • Inventory Management: Manage inventory levels, including ordering merchandise, tracking stock levels, and minimizing stockouts and overstocking.
  • Reporting and Analysis: Prepare and analyze sales reports, providing insights and recommendations to improve sales and operational performance.
Requirements
  • Education: Secondary (high) school graduation certificate
  • Experience: Experience an asset
  • Work Setting: Retail business
  • Supervision: 5-10 people
  • Language: English
  • Work Hours: 32 hours per week