Nail Salon Team Leader
4 weeks ago
About the Role:
We are seeking a highly skilled and experienced Nail Salon Supervisor to join our team at Ocean Park Nails Ltd. As a key member of our team, you will be responsible for overseeing the daily operations of our salon, ensuring that our high standards of quality and customer service are consistently met.
Key Responsibilities:
- Leadership: Supervise and coordinate the activities of our nail technicians, providing guidance and support to ensure they have the tools and resources needed to deliver exceptional results.
- Customer Service: Provide exceptional customer service, ensuring that our clients feel valued and supported throughout their experience with us.
- Quality Control: Monitor and maintain the highest standards of quality in all aspects of our salon operations, including cleanliness, organization, and product quality.
- Communication: Communicate effectively with our clients, staff, and other stakeholders to ensure seamless operations and efficient problem-solving.
- Problem-Solving: Anticipate and resolve potential problems and issues that may arise, using your expertise and judgment to find creative solutions.
Requirements:
- Education: Secondary (high) school graduation certificate or equivalent.
- Experience: Experience in a nail salon environment is an asset.
Work Environment:
As a Nail Salon Supervisor at Ocean Park Nails Ltd., you will work in a fast-paced, dynamic environment that requires excellent communication and interpersonal skills. You will be required to sit, stand, and walk for extended periods, and may be exposed to loud noises and strong chemicals.
Personal Suitability:
- Client Focus: You must be able to provide exceptional customer service and maintain a client-focused approach in all aspects of your work.
- Efficient Interpersonal Skills: You must be able to communicate effectively with our clients, staff, and other stakeholders to ensure seamless operations and efficient problem-solving.
- Excellent Oral Communication: You must be able to communicate clearly and effectively with our clients and staff, both verbally and in writing.
- Flexibility: You must be able to adapt to changing circumstances and priorities, and be flexible in your approach to problem-solving.
- Organized: You must be able to prioritize tasks and manage your time effectively to meet deadlines and achieve goals.
- Reliability: You must be able to maintain a high level of reliability and accountability in all aspects of your work.
- Team Player: You must be able to work effectively as part of a team, supporting and contributing to the success of our salon.
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