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Medavie's mission is to improve the wellbeing of Canadians so that every life can be lived to the fullest. As a Customer Loyalty & Sales Advisor, you'll play a vital role in achieving this goal by delivering exceptional customer service and promoting our health insurance products.
About the OpportunityThis is an exciting opportunity to join our dynamic team and make a real difference in the lives of Canadians. You'll have the chance to work with a cross-section of diverse professionals who bring unique experiences and expertise to the table.
Your Key ResponsibilitiesAs a Customer Loyalty & Sales Advisor, your key responsibilities will include:
- Connecting with members to understand their health insurance needs and providing personalized solutions.
- Promoting and educating members on our Individual Health products, ensuring they understand their plan and payment options.
- Resolving issues and cancellation requests by educating members on the value of upgrading their health insurance.
- Collaborating with internal teams to drive positive outcomes and ensure first-call resolution.
We celebrate individuality and value the diverse perspectives and skills our employees contribute. We offer opportunities for personal and professional growth, flexible work options, meaningful experiences, and supportive leadership.
What We OfferWe provide a comprehensive benefits package, including 100% employer-paid health and dental plan, a consistent schedule from 8:00 a.m. to 6:00 p.m., and extensive paid training opportunities.
