Financial Services Operations Coordinator

3 weeks ago

Mississauga, Ontario, Canada goeasy Ltd. Full time

Company Overview

At goeasy Ltd., we are recognized as Canada's Most Admired Corporate Cultures, GTA's Top 100 Employers, and North America's Most Engaged Workplaces. We operate two main business units: easyfinancial, our consumer lending business, and EFS & EH, our leasing business.

We strive to provide everyday Canadians with access to the credit they need, offering secured and unsecured installment loans of up to $75,000. Our mission is to help customers rebuild their credit and graduate towards prime rates and a brighter financial future.

As a fast-paced and team-oriented environment, this role will require you to possess exceptional attention to detail, speed, and accuracy. You must be able to work independently at times and collaboratively with a team at other times. Multi-tasking is crucial in this position to support both our lending and leasing businesses.

What's in it for you?

  • A permanent full-time position with competitive salary (approximately CAD $50,000 - CAD $65,000 per year), depending on experience.
  • Full health benefits, including medical, dental, and vision coverage.
  • Competitive paid vacation days and birthday off paid.
  • Learning and development opportunities to enhance your skills and career growth.
  • Volunteer days to give back to the community.
  • An employee purchase program to buy products at discounted prices.
  • RRSP 4% company match for retirement savings.
  • Free parking onsite and state-of-the-art office facilities with free company gym and games room.

Working at goeasy during COVID-19:

We have implemented best practices and protocols to ensure a safe interview and onboarding experience. We continue to serve our customers through phone and digital channels, maintaining rigorous hygiene practices in all locations and providing free virtual healthcare access for all employees.

Job Description:

This Payment Processing Administrator role requires you to post manual payments to customer accounts, process incoming and eTransfer payments, complete tickets within our ticketing portal, and provide excellent customer service and coaching to the retail network. You will also support management with day-to-day requirements and provide backup coverage to peers within the Central Administration Department.

Required Skills and Qualifications:

  • 1-3 years' experience in the Financial Services Industry in a related role.
  • Intermediate experience working with Microsoft products, specifically Word, Excel, and Outlook.
  • Basic accounting knowledge and analytical skills.
  • Excellent attention to detail and accuracy, with the ability to meet critical deadlines.
  • Experience working in a fast-paced environment and ability to multitask.
  • Ability to work independently and collaboratively as part of a team.

Why should you work for goeasy?

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