Housekeeping Operations Manager

2 weeks ago


Medicine Hat, Alberta, Canada Best Western Premier Full time

Best Western Premier seeks a highly skilled and experienced Housekeeping Operations Manager to oversee the daily operations of our hotel's housekeeping department. This role is responsible for ensuring that our guests receive an exceptional level of service, cleanliness, and comfort in their rooms.

Job Summary

This is a permanent position working 30-35 hours per week, requiring flexibility and strong organizational skills. The successful candidate will have at least one year of experience in a supervisory or management role within the hospitality industry.

Key Responsibilities:
  • Supervise and Co-ordinate Activities of Workers: Oversee the daily tasks of housekeeping staff, ensuring that all rooms are cleaned to a high standard and that guest requests are met promptly.
  • Inspect Sites or Facilities to Ensure Safety and Cleanliness Standards: Conduct regular inspections of guest rooms and common areas to ensure that they meet our high standards of cleanliness and safety.
  • Recommend or Arrange for Additional Services Required: Identify opportunities to improve our services and recommend additional amenities or services to enhance the guest experience.
Work Conditions and Physical Capabilities:

The Housekeeping Operations Manager will work under pressure, ensuring that all tasks are completed efficiently and effectively. The role also requires standing for long periods, lifting heavy equipment, and repetitive tasks.

Personal Suitability:

We are looking for a candidate with excellent communication and interpersonal skills, who is able to work well under pressure and as part of a team. The ideal candidate will be flexible, organized, and possess a positive attitude.

We offer a competitive salary of $45,000 - $55,000 per year, depending on experience, as well as a range of benefits including health insurance, paid time off, and professional development opportunities. If you are a motivated and experienced individual who is passionate about delivering exceptional guest experiences, please submit your application today.



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