Junior CRM Specialist

4 days ago


Ottawa, Ontario, Canada AGF Management Limited Full time

About the Role

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We are seeking a Junior CRM Specialist to join our Business Development team. As a Junior CRM Specialist, you will play a key role in maintaining and developing our Salesforce platform.

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Responsibilities

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  • Maintaining user and license management, configuration changes, and training users.">
  • Providing support to users with technical issues and guiding them on best practices.">
  • Identifying and gathering requirements from users and stakeholders and implementing changes to the platform.">
  • Monitoring user adoption and creating reports to measure performance.">
  • Developing training materials and conducting training sessions to ensure users are proficient in using the platform.">
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Requirements

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  • Bachelor's degree in Computer Science or related field.">
  • Strong understanding of computer science principles and related concepts.">
  • Excellent problem-solving skills, proactive, and detail-oriented.">
  • Basic knowledge of business or CRM systems, and experience with Salesforce is an asset.">
  • Strong communication and organizational skills.">
  • Available and responsive to questions and requests.">
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Why Choose AGF?

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AGF Management Limited is a leading global asset management firm with a commitment to diversity and inclusion. We offer a dynamic work environment, opportunities for professional growth, and a competitive compensation package.



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