Restaurant Operations Manager
4 days ago
We are seeking a dynamic and experienced General Manager to lead our Red Robin restaurant in Prince George, B.C.
The ideal candidate will have 1-2+ years of restaurant management experience and strong knowledge of commonly-used concepts, practices, and procedures in a restaurant. They will rely on experience and judgment to plan and accomplish goals, accurately handle money, make change, process credit card transactions, and have strong menu knowledge.
As a Restaurant Operations Manager, you will be responsible for the day-to-day operations of the restaurant, including scheduling, planning, forecasting, and driving sales while being a champion of culture and customer satisfaction.
Our Leaders not only have an appetite for bottomless fun but also manage restaurant operations, ensuring guest satisfaction, profit maximization, and adherence to company standards and policies.
BURGER Values:
- Bottomless Fun: Be the maestro of restaurant operations, influencing and adhering to all company standards and policies.
- Unwavering Integrity: Adhere to federal, provincial, and local laws, protect company assets, and hold team members accountable to these standards.
- Relentless Focus on Improvement: Prepare and conduct performance appraisals, analyze metrics, and implement plans for continuous service improvement.
- Genuine Spirit of Service: Build year-over-year sales by promoting the restaurant locally and ensure guest satisfaction with prompt problem resolution.
- Extraordinary People: Recruit, develop, and motivate team members, setting performance expectations, and monitor training processes.
- Recognized Burger Authority: Maintain food quality standards, comply with OHSA, local health and safety codes, and company safety and security policies.
Job Responsibilities:
- Manage restaurant operations, including scheduling, planning, forecasting, and driving sales.
- Ensure guest satisfaction, profit maximization, and adherence to company standards and policies.
- Develop and implement plans for continuous service improvement.
- Maintain food quality standards and compliance with regulations.
- Recruit, develop, and motivate team members.
Salary Range: $70K-$75K per year, plus a generous portion of the tip pool and a management bonus plan with profit-sharing incentives.
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