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Sales Team Lead

2 months ago

Sherwood Park, Alberta, Canada CARE 4 U BEAUTY INC. Full time
Job Title: Sales Supervisor

CARE 4 U BEAUTY INC. is seeking a highly motivated and experienced Sales Supervisor to join our team. As a Sales Supervisor, you will be responsible for leading our sales team and ensuring that our customers receive exceptional service.

Key Responsibilities:
  • Hire and Train Staff: Recruit, train, and develop a team of sales associates to provide excellent customer service and meet sales targets.
  • Merchandise Management: Order and manage inventory, authorize returns, and establish work schedules to ensure efficient store operations.
  • Sales and Reporting: Sell merchandise, prepare sales reports, and analyze sales data to identify trends and opportunities.
  • Customer Service: Resolve customer complaints, supply shortages, and other issues in a timely and professional manner.
  • Inventory Management: Organize and maintain inventory, including receiving, stocking, and rotating merchandise.
  • Team Leadership: Supervise and coordinate the activities of sales associates, providing guidance and support to ensure excellent customer service and sales performance.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in sales or retail management.
  • Language: English.
  • Work Hours: 30 hours per week.
Work Environment:

This is a fast-paced environment that requires attention to detail, a combination of sitting, standing, and walking, and the ability to work in a team.

Personal Suitability:
  • Client Focus: Provide exceptional customer service and ensure customer satisfaction.
  • Flexibility: Adapt to changing sales trends, customer needs, and store operations.
  • Reliability: Ensure timely and accurate completion of tasks and responsibilities.
  • Team Player: Collaborate with colleagues to achieve sales targets and provide excellent customer service.