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Retail Store Manager

2 months ago


Beaconsfield, Quebec, Canada Age UK Full time
Job Summary

We are seeking a highly motivated and experienced Retail Store Manager to join our team at Age UK. As a Store Manager, you will be responsible for the day-to-day operations of our store, ensuring that our customers receive an excellent service and that our store sales and profits are maximized.

Key Responsibilities
  • Manage the store's sales and customer service teams, providing effective leadership, training, and development.
  • Develop and implement strategies to increase store sales and profits.
  • Ensure that the store is well-stocked and merchandised, with a focus on customer satisfaction.
  • Manage the store's inventory, including ordering and receiving stock.
  • Monitor and control store expenses, including labor costs, inventory, and other expenses.
  • Develop and maintain relationships with suppliers and vendors.
  • Ensure that the store is clean, safe, and well-maintained.
  • Manage the store's cash handling and banking procedures.
  • Ensure that all store policies and procedures are followed.
Requirements
  • Experience in a retail or sales environment, with a focus on customer service.
  • Proven leadership and management skills, with the ability to motivate and develop a team.
  • Strong communication and interpersonal skills, with the ability to build relationships with customers, suppliers, and colleagues.
  • Ability to work independently and as part of a team.
  • Strong analytical and problem-solving skills, with the ability to make informed decisions.
  • Ability to lift and carry bags of stock up to 10kg.
What We Offer
  • A 35 hour working week.
  • 25 days holiday + bank holiday allowance.
  • A generous pension – we will contribute 8%.
  • Great discounts and rewards through Blue Light Card and BenefitHub.
  • Life assurance, Bupa health cashback plan.
  • Tickets for Good – Free and discounted tickets for events.