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Retail Store Manager
2 months ago
We are seeking a highly motivated and experienced Retail Store Manager to join our team at Age UK. As a Store Manager, you will be responsible for the day-to-day operations of our store, ensuring that our customers receive an excellent service and that our store sales and profits are maximized.
Key Responsibilities- Manage the store's sales and customer service teams, providing effective leadership, training, and development.
- Develop and implement strategies to increase store sales and profits.
- Ensure that the store is well-stocked and merchandised, with a focus on customer satisfaction.
- Manage the store's inventory, including ordering and receiving stock.
- Monitor and control store expenses, including labor costs, inventory, and other expenses.
- Develop and maintain relationships with suppliers and vendors.
- Ensure that the store is clean, safe, and well-maintained.
- Manage the store's cash handling and banking procedures.
- Ensure that all store policies and procedures are followed.
- Experience in a retail or sales environment, with a focus on customer service.
- Proven leadership and management skills, with the ability to motivate and develop a team.
- Strong communication and interpersonal skills, with the ability to build relationships with customers, suppliers, and colleagues.
- Ability to work independently and as part of a team.
- Strong analytical and problem-solving skills, with the ability to make informed decisions.
- Ability to lift and carry bags of stock up to 10kg.
- A 35 hour working week.
- 25 days holiday + bank holiday allowance.
- A generous pension – we will contribute 8%.
- Great discounts and rewards through Blue Light Card and BenefitHub.
- Life assurance, Bupa health cashback plan.
- Tickets for Good – Free and discounted tickets for events.