Store Manager

1 week ago

Quinte West, Ontario, Canada True North Cannabis Company Full time
About the Role

We are seeking a highly motivated and experienced Store Manager to join our team at True North Cannabis Co. As a Store Manager, you will play a key role in leading our retail store team to deliver exceptional customer experiences and drive sales growth.

Key Responsibilities
  • Leadership and Team Management: Lead and motivate a high-performing team of retail staff to achieve sales targets and provide excellent customer service.
  • Store Operations: Oversee the day-to-day operations of the store, including inventory management, visual merchandising, and store maintenance.
  • Customer Service: Ensure that every customer interaction is positive and memorable, and that customers feel valued and supported.
  • Sales and Revenue Growth: Develop and implement strategies to drive sales growth and increase revenue.
  • Inventory Management: Manage inventory levels, including ordering, receiving, and stocking products.
  • Visual Merchandising: Ensure that the store is visually appealing and well-merchandised, with a focus on creating an engaging customer experience.
  • Store Maintenance: Oversee the maintenance of the store, including cleaning, repairs, and maintenance of equipment and fixtures.
  • Recruitment and Training: Recruit, train, and develop a high-performing team of retail staff.
  • Performance Management: Manage the performance of retail staff, including setting goals, providing feedback, and coaching for improvement.
Requirements
  • Leadership Experience: Proven leadership experience in a retail or customer-facing environment.
  • Customer Service Skills: Excellent customer service skills, with a focus on delivering exceptional customer experiences.
  • Inventory Management: Experience with inventory management, including ordering, receiving, and stocking products.
  • Visual Merchandising: Experience with visual merchandising, including creating visually appealing displays and maintaining a well-merchandised store.
  • Store Maintenance: Experience with store maintenance, including cleaning, repairs, and maintenance of equipment and fixtures.
  • Recruitment and Training: Experience with recruiting, training, and developing retail staff.
  • Performance Management: Experience with managing the performance of retail staff, including setting goals, providing feedback, and coaching for improvement.
What We Offer
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Advancement: Opportunities for advancement and career growth within the company.
  • Professional Development: Professional development opportunities, including training and coaching.
  • Collaborative Work Environment: A collaborative and supportive work environment.

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