Retail Store Leadership Opportunity
24 hours ago
Carter's, Inc. is the largest branded marketer in North America of apparel exclusively for babies and young children. We own renowned brands like Carter's and OshKosh B'gosh. Our products are sold through over 1,000 Company-operated stores across the US, Canada, and Mexico as well as online.
A Career at Carter's
We're a leader in the industry by providing quality from our original bodysuits to lasting careers for our teams. With training and development programs, we invest in our employees so everyone succeeds together. A career at Carter's feels like connections between customers, teams, and families.
Job Summary
As a Store Manager, you'll lead the first face of the brand for growing families. You'll welcome new parents and grandparents, introduce them to our baby essentials, and help prepare them for the first day of school. We're looking for a leader who fosters a welcoming environment, values skills and talents, and continually educates themselves and their team on product styles, features, and benefits.
Duties and Responsibilities
• Build a talent pipeline through networking and recruiting
• Develop succession plans by training and developing your team
• Foster a positive work environment for employees to collaborate and recognize performance to increase employee engagement
• Grow leaders through providing direction, delegation, and investing in their development
• Create a genuine customer focus on the sales floor by leading and directing the Leader on Duty program
• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits
• Execute company direction on merchandising and operations; manage payroll and budgets
• Understand and analyze Key Performance Indicators (KPIs) and identify behaviors to drive results
• Seamlessly lead and integrate an omnichannel experience ensuring teams are trained on the tools available
• Build customer loyalty through company-sponsored programs
• Reduce loss through a consistent level of customer service, education, and operational controls
Qualifications
• Positive and solutions-oriented mindset
• Effective and professional verbal and written communication skills
• Demonstrated leadership and supervisory skills inclusive of leading, directing, and executing multiple tasks at once
• Proficient computer and technology skills (Outlook, Excel, Web navigation, etc.)
• Minimum of 3 years of retail or related management experience leading direct reports
• High school diploma
Benefits
Our benefits include schedules that fit your life, health benefits, mental health benefits, a 30% discount on our brands, referral bonuses, paid time off, holidays, and parental leave, adoption assistance, charitable matching gifts, and more. We provide professional and personal development to help shape your career.
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