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Retail Store Operations Manager

2 months ago


Stratford, Ontario, Canada CANADA INC. Full time
Job Description

We are seeking a highly skilled Retail Store Supervisor to join our team at CANADA INC. As a key member of our sales floor team, you will be responsible for overseeing the day-to-day operations of our retail store, ensuring exceptional customer service, and driving sales growth.

About the Role
  • Job Type: Permanent
  • Hours: 40 hours per week
  • Work Language: English

This is a full-time position that requires a strong work ethic, excellent communication skills, and the ability to work effectively in a fast-paced environment. If you have a passion for delivering exceptional customer experiences and leading high-performing teams, we encourage you to apply.

About Us

CANADA INC. is a dynamic and growing company dedicated to providing top-notch products and services to our customers. We offer a competitive salary and benefits package to our employees, as well as opportunities for professional growth and development.

Key Responsibilities
  1. Supervise and coordinate the activities of sales staff, including assigning duties and monitoring performance.
  2. Hire, train, and develop staff members to ensure they have the necessary skills to succeed in their roles.
  3. Authorize payments by cheque and oversee payroll administration.
  4. Maintain accurate records of sales volumes, merchandising, and personnel matters.
  5. Responsible for preparing reports on sales performance and identifying areas for improvement.
  6. Develop and implement strategies to improve customer satisfaction and drive sales growth.
  7. Collaborate with other departments to ensure seamless operations and achieve business objectives.
  8. Conduct performance reviews and provide feedback to staff members to help them improve their performance.
  9. Maintain a clean and organized workspace, adhering to health and safety standards.
  10. Demonstrate flexibility and adaptability in responding to changing priorities and deadlines.
Requirements
  • Secondary (high) school graduation certificate.
  • 1 year to less than 2 years of experience in a supervisory or management role.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment and meet deadlines.
  • Strong problem-solving and analytical skills.
  • Proficient in Microsoft Office and other software applications.
Salary

The estimated salary for this position is $$$55,000 - $$65,000 per year, depending on experience and qualifications.