Hotel Operations Manager

3 weeks ago


Holland, Canada HOLLANDER MOTOR HOTEL Full time
Hotel Clerk Supervisor Job Description

Hollander Motor Hotel is seeking a skilled Hotel Clerk Supervisor to join our team. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing daily operations, and leading a team of hotel clerks.

Key Responsibilities:
  • Customer Service: Assist guests with special needs, respond to inquiries, and resolve issues in a professional and courteous manner.
  • Team Management: Co-ordinate, assign, and review work for hotel clerks, ensuring seamless operations and high-quality service.
  • Training and Development: Hire, train, and mentor staff in job duties, safety procedures, and company policies.
  • Operations: Maintain computer systems, equipment, and machinery, and arrange repair work to ensure business continuity and customer service delivery.
  • Supply Management: Requisition materials and supplies as needed.
Support for Diverse Groups:
  • Offer mentorship, coaching, and networking opportunities for persons with disabilities, newcomers, refugees, youth, veterans, Indigenous people, and visible minorities.

Requirements: Secondary (high) school graduation certificate and 7 months to less than 1 year of experience in a related field. Permanent work term, 40 hours per week, with English as the primary work language.



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