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Transportation Management Specialist

1 week ago

Edmonton, Alberta, Canada Challenger Motor Freight Inc Full time
We are looking for a Transportation Management Specialist to join our team. As a key member of our logistics team, you will be responsible for managing the coordination and monitoring of customer and carrier onboarding process, ensuring all carriers are compliant federally and provincially, as well as compliant with company standards, and providing leadership to establish clear expectations and demonstrate high standards of work practices and safety-conscious behavior.

Responsibilities:
  • Coordinating and monitoring customer and carrier onboarding process
  • Completing all SOPS and process documents (Customer SOPS, carrier SOPS, onboarding documents, process documents)
  • Ensuring all carriers are compliant federally and provincially, as well as compliant with company standards
  • Provide leadership by establishing clear expectations and demonstrating high standards of work practices and safety-conscious behavior
  • Supervision of all staff under your direct or indirect control
  • Ensure all resources are utilized efficiently
  • Liaise with payable and receivable team on invoice resolution and outstanding carrier payables
  • Liaise with sales team where escalation is needed to resolve outstanding financials
  • Liaise with claims team to ensure quick and efficient resolution of claims
  • Create and distribute reports for senior team
  • Manage adjustments on a timely basis
  • Ensure all contract rates are uploaded and maintained in TMS
  • Ensure TMS contains current and complete data
  • Ensure closure of all orders in the TMS system

Qualifications:
  • Minimum 2 years logistics or dispatch experience in the transportation industry
  • Minimum 2 years in a management or supervisory role
  • Experience in all modes of transportation within North America: Rail, road, air, ground expedites
  • Ability to make quick decisions
  • Strong attention to details
  • Ability to manage time effectively and multi-task
  • Effective teamwork skills
  • Ability to work under pressure and proactively implement contingency plans
  • A high degree of initiative
  • Conflict management
  • Ability to effectively handle multiple conflicting priorities
  • Strong communication, customer service and computer skills
  • Ability to build rapport with both carriers and customers

About Us:
We offer choice, capacity and coverage for your entire supply chain across North America. We provide a fast-paced, professional, and growing environment for our employees.