Customer Service Representative

1 week ago


SaintTite, Quebec, Canada Canada Post Full time

Company Overview


Canada Post is a dynamic and fast-paced organization that offers exciting career opportunities. We are committed to providing exceptional customer service and fostering a positive work environment.



About the Role


This Customer Service Representative position plays a critical role in delivering excellent customer experiences at our post offices. As a key member of our team, you will be responsible for handling customer inquiries, resolving issues, and providing counter services.



Job Description


The ideal candidate will have a strong commitment to customer satisfaction and be able to work effectively in a team environment. The successful applicant will be physically fit and able to lift mail containers weighing up to 50 pounds, as well as push or pull boxes and stand for extended periods.



Required Skills and Qualifications



  • High school diploma or provincial equivalency, with experience in business administration an asset;
  • Excellent communication and interpersonal skills, with the ability to interact with customers in a retail and/or service environment;
  • Understanding of general or post office accounting systems;
  • Flexibility to be available for temporary, on-call work.


Benefits


As a valued member of our team, you will enjoy a competitive salary, estimated to be around $45,000 per year, based on location and experience. In addition, you will receive comprehensive benefits, including health and dental coverage, pension plan, and paid time off.



Other Information


This job posting will be used to fill multiple Customer Service Representative positions across various locations. We encourage applicants who reside in the community to apply. Selected candidates will undergo a security screening process as part of our hiring procedure.



Safety Sensitive Positions


Please note that this position may be considered a Safety Sensitive position and has additional requirements under Canada Post's Substance Use Policy.



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